Warehouse management is a key aspect of modern supply chain management that demands the full
attention of a business to be efficient. In this post, we look at warehouse management in Microsoft Dynamics 365
Finance & Operations.
Overview of Advanced Warehouse
Management in D365 F&O
Microsoft Dynamics 365 is one of the most well-known ERP (Enterprise Resource Planning)
solutions offering innovative, AI-driven assistance for Finance, Operations, and Supply Chain Management. The Warehouse Management module of D365 offers a wide
range of optimized capabilities to manage even the most complicated supply chains.
The world over, manufacturing and distribution companies of all sizes rely on D365 warehouse
inventory management to support their supply chain operations at a core level. When a system like D365 is
implemented the right way, it’s easy to gain efficiency and flexibility at every level. Furthermore, D365
enables warehouse owners to set up multiple priority-based storage areas within a warehouse making it easy to
gain visibility into their supply chain. According to research from World Economic Forum, challenges like high overheads, growing
competition, and evolving customer expectations continue to cause severe impediments.
When it comes to supply chain efficiency, gaining full visibility has become extremely
important, permitting businesses to build a direct link with consumers and partners. Supply chain visibility is
critical to building a strategy to reduce risks, drive innovation, and build customer trust.
Key Warehouse Management Processes
Figure 1:Key Warehouse Management Processes
Full visibility makes it easy to track evolving customer needs, behavior, and trends. This
information makes it possible to optimize warehouse operations according to what the end customer is seeking.
While not always easy, it’s quickly becoming non-negotiable.
The main reason D365 is used by so many businesses for supply chain and warehouse management is
the wide range of modern features it offers in one solution, including –
- Placement and Storage D365 lets you define the stock based on query-defined rules that make tracking products easy.
Users can define location and storage policies right down to item and warehouse level to ensure that RFID (radio
frequency identification) capabilities are accurate and kept up to date. You can streamline the storage facility
greatly as you can divide the warehouses into different zones, define the storage needs, and even specify an
item’s location with the aisle, rack, and shelf details.
- Inventory Dimensions D365 gives you visibility into specific inventory details like warehouse and location, as well
as basic characteristics like size, color and more.
Users have full control over how the products are stored, how warehouse storage costing is
decided, and how inventory tracking is happening by defining the inventory dimensions according
to any operational requirements.
- Serial and Batch Number ControlD365 makes it easy to add and manage batch and serial numbers to things like finished goods and
raw materials, streamlining the ability for your team to track their location as they move through production.
As you gain full control of serial and batch numbers, it becomes easier to trace the quality
assurance and warranty of your finished goods. As a bonus, properly assigning serial and batch numbers to your
goods and products lets you know exactly where they are in your system, and whether the order has been shipped
- Wave TemplateWave templates in Dynamics 365 gives users the ability to create and manage multiple Shipping,
Production, and Kanban Wave Templates that can be processed either manually or automatically. As these Waves are
processed, specific work is assigned to a warehouse operations team(s) to be completed for different locations
Setting up a wave template includes defining the location or warehouse that the template will
create the work for, the order the system will follow if there are multiple waves, and actions to be taken when
the wave is processed.
Examples of Wave Template types include shipping or transferring orders, or special care and
handling instructions for moving items in production. Wave templates create work from Work Templates and
Location Directives (pick and put locations) for a specific warehouse.
- Work Templates and Location DirectivesD365 also includes Work Templates and Location Directives to help define and standardize the
operations crucial to a business’s warehouse management.
Work templates define “work” and lay out specific pick and put process steps for users to
follow in warehouse transactions. Work templates are not location specific by default, and only describe the
actions to take.
- PICK an item from a rack or shelf location
- PUT an item into a packaging area
- PICK an item from a packaging area
- PUT an item into a shipment
Location Directives describe the same steps for different sites and locations. Location
Directives are specific directions for managing or moving inventory in a specific warehouse or location for
different scenarios like handling of larger quantities, or specific storage location types like cold storage,
- Replenishment TemplatesReplenishment templates in D365 let you define the replenishment process for multiple
locations. D365 includes the ability to set different replenishment strategies for different warehouses:
- Wave demand – the default strategy designed to find locations that can be replenished until
demand Is covered
- Maximum location capacity – like Wave demand, but locations are replenished to maximum
- Wave demand – the default strategy designed to find locations that can be replenished until
- Pick and Put-away ordersD365 makes it easy to ‘pick’ and ‘put’ items for outbound loads with handheld or mobile
devices. You can define the order picking and dropping locations while streamlining the entire logistic chain.
D365 enables warehouse managers to ‘pick’ any load from the warehouse and ‘put’ it directly to
staging making outbound loading and delivery quick and smooth.
Role of Advanced Warehouse Management In D365
F&O In Cost Reduction
Current trends indicate that supply chain management solutions focus mostly on controlling
overhead. D365 can accomplish this by offering businesses full control and monitoring of not only their
workforce but their warehouses as well.
‘D365 further helps reduce costs by offering full visibility of your operations, as well as the
ability to manage your bills and invoices and optimize new or existing routes.
- Office IntegrationBeing able to streamline your supply chain is only possible when all related workflows are
optimized, integrated, and capable of capturing and sharing key data without issue.
D365’s native integration to Microsoft’s Office 365 products like Outlook, OneDrive, Word, Excel, PowerPoint, OneNote,
SharePoint, Teams, and more to make all possible to share and access information anywhere in the world.
- Better Customer ExperienceWhen your systems are all fully integrated at a workflow level, you’re able to stay on top of
your operations and the things that matter most to your customers, including things like timely support options,
accurate forecasting, dynamic pricing and more.
- Insight-driven ReportingD365 provides a wide range of detailed reporting options like Labor by job, Labor by users,
Sales by product, equipment failures, warehouse transactions, and more. These insight-driven reports work in
real-time to give businesses the ability to respond to problems and demands quickly and efficiently based on
- Warehouse PerformanceDynamics 365 offers multiple ways to monitor the overall performance of your supply chain
quickly and easily by breaking down your entire warehouse into products, vendors, and sites.
Inbound performance monitoring ensures vendor performance, tracks delivery, and identifies
Shipping performance monitoring ensures finished goods and products are shipped to the right
customers at the right time.
At the end of the day, it’s important to understand that the ability to streamline a supply
chain depends on effective warehouse management – not an easy job.
This is where a scalable solution like D365 can be used to address a wide range of potential
challenges related to ‘pick and put away’ orders, cycle counting, barcode and label support, and keep overheads
to a minimum while still being able to meet continuously evolving customer demands.
Making sure it’s done right the first time means working with a partner that understands your
industry and knows how to streamline the process and maximize your ROI (Return on Investment).
For more information and to find out how we can help optimize your supply chain contact us today.
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technology solutions with deep industry experience in Chemical, Pharma, Life Sciences (including Medical
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(Cloud, IOT, Microsoft Flow amongst many others).
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